Key Responsibilities

Collaborate with internal and external stakeholders to drive operational excellence in the SIN Cargo Hub. Workstreams may include:

- Review and re-design the end-to-end cargo handling process, including the critical touch points of cargo handling such as cargo lodge-in to warehouse, cargo build-up and cargo loading into aircraft; and

- Drive new technology adoption and automation to strengthen SIN Hub resilience and improve customer service level

Lead Digital Product development efforts to optimise efficiencies of cargo operations & other business activities

Drive adoption of Gen AI applications across Cargo Sales, Operations and Planning departments

Design and develop new Analytics and Simulation Studies that will provide actionable insights to further optimise cargo business activities

Work with aviation authorities and operators on partnerships & joint initiatives to co-drive Cargo Hub Excellence

Other possible projects:

- Part of cross-functional teams to conceptualise & implement new initiatives that will strengthen Cargo Business Resilience, Organizational Excellence and People Development

- Support training & development of Cargo Citizen Developers

- Support design & development of new Cargo products & services 

Requirements

• Bachelor’s degree in a relevant field from an university
• Prefer experience in air cargo business and project management 
• Prefer experience and training in data analytics, design thinking, simulation studies and Agile methodology
• A technology-savvy team player with a go-getter, outcome-driven and collaborative mindset
• Strong conceptual thinking, problem-solving and stakeholder engagement skills
• Excellent work ethics, rational, resourceful, able to multi-task and influence desired outcomes